Support
Questions about a deal, your account or the app? Email us and we'll get back to you.
support@koppd.shopCommon questions
How do I sign in?
Enter your email and we'll send you a six-digit code. Type it in the app and you're in, no password needed. Each code works for 10 minutes.
The code didn't arrive
Check your spam or promotions folder. You can ask for a new code after a minute; the newest code replaces the old one.
How do I use a deal?
Open the deal, tap Kopp this deal and show the screen at the counter. The deal's conditions are listed under About this deal.
How do I change my location?
Open the Profile tab and tap Location or Shopping center.
How do I choose which notifications I get?
Open Profile and tap Notification preferences. The Notifications switch turns push notifications off altogether.
How do I delete my account?
Open Profile and tap Delete account. You can also ask us to delete it without the app.